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TERMS & CONDITIONS

CUSTOMER CARE

We are committed to providing clear, responsive, and reliable support to all our customers.

Our customer service team is available to assist with any questions regarding orders, products, shipping, or general inquiries. We aim to respond to all requests within 24 to 48 business hours.

To ensure efficient support, customers are expected to provide accurate and complete information when contacting us, including order details when applicable.

We reserve the right to limit or refuse service in cases of abusive behavior, fraudulent activity, or misuse of our policies.

While we strive to resolve all issues promptly, resolution times may vary depending on the nature of the request and the information provided.

Our goal is not only to solve problems, but to ensure a smooth and trustworthy experience at every stage of your interaction with us.

PRIVACY & SAFETY

We collect only the information necessary to process your orders, improve your experience, and provide customer support. This may include your name, address, email, phone number, and payment details.

Your data is used strictly for operational purposes and is never sold or shared with unauthorized third parties. We may share information only with essential partners, such as payment processors and logistics providers, always in compliance with strict data protection standards.

We implement technical and organizational security measures to protect your information against unauthorized access, loss, misuse, or disclosure.

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, correct, or delete your personal data, as well as to restrict or object to its processing.

We also use cookies and similar technologies to enhance your browsing experience and provide personalized content. You can manage or disable these features at any time through your browser settings.

By using our website, you agree to the collection and use of information as described in this policy.

If you have any questions regarding privacy or security, our support team is available to assist you.

WHOLESALE INQUIRIES

We welcome wholesale and bulk purchase inquiries from businesses and partners who are interested in working with us.

If you are looking to place large orders or establish a long-term partnership, we offer tailored solutions based on your needs, including competitive pricing and dedicated support.

To ensure a smooth process, please provide detailed information when contacting us, such as the products of interest, estimated quantities, and your business details.

All wholesale requests are subject to review and availability. We reserve the right to approve or decline inquiries based on our internal criteria.

Our team is committed to building strong and reliable partnerships, focused on quality, efficiency, and mutual growth.

For wholesale inquiries, please contact us through our official support channels.

PAYMENT METHODS

PAYMENT METHODS

  • Credit / Debit Cards

  • ​PAYPAL

  • Offline Payments

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